Scaling Secure Pharmaceutical E-Commerce for Government Compliance
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CLIENT
Square Digital
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TIMELINE
6 months
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SERVICES
Web App Development
Accelerating Digital Health Innovation
Square Digital, a specialized agency providing pharmaceutical e-commerce solutions, secured a critical partnership with the Australian Government but needed to rapidly scale their engineering capabilities. While their foundational architecture was sound, they required a partner to accelerate development velocity and handle the increasing complexity of their platform. We stepped in to augment their team, providing the high-level expertise needed to bridge the gap between rapid feature delivery and the rigorous standards required by the healthcare sector.
Balancing Rapid Growth with Strict Compliance
As Square Digital’s platform expanded to accommodate complex pharmaceutical compliance requirements, the team faced a bottleneck. The existing .NET and React platform needed to manage sensitive patient data, intricate drug interaction catalogs, and strict regulatory reporting without compromising performance.
The primary hurdles included:
Resource Constraints: The internal team was stretched thin maintaining the existing codebase while trying to build new features for government stakeholders.
Testing Gaps: There was a lack of automated testing infrastructure, leading to slow manual QA cycles and anxiety around deployments.
Performance Issues: As the product catalog grew, data retrieval speeds slowed, threatening the user experience for healthcare professionals.
How do you triple release frequency in a highly regulated pharmaceutical environment without compromising patient safety or compliance?
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SOLUTIONS
Full Stack Engineering and Automated Quality Assurance
Our team integrated seamlessly with Square Digital to drive development velocity and instill engineering best practices. We leveraged their existing stack, C# .NET, React, and PostgreSQL, while introducing robust automation strategies.
Our approach focused on three key pillars:
Feature Development: We built critical pharmaceutical-specific features, including prescription validation engines, drug interaction checkers, and compliance reporting tools.
Test Automation: We architected a comprehensive testing suite, implementing Cypress for end-to-end (E2E) workflow validation and extensive C# unit tests to catch logic errors early.
Performance Optimization: We refactored database queries and optimized server-side logic to handle high concurrency during peak ordering periods.
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RESULTS
Measurable Velocity Gains and Platform Stability
By shifting from manual oversight to automated precision, we transformed Square Digital's deployment lifecycle. The introduction of rigorous testing frameworks allowed the client to release updates significantly faster without fear of regression or non-compliance.
3x
Release Frequency
90%
Reduction in Bugs
70%
Less QA Time
SYNQ Labs has been a valuable asset in developing several web-based applications for us. The team is highly professional, technically proficient, and consistently delivers quality results. We highly recommend SYNQ Labs for their expertise and leadership!
Brad Masciotra
Technical Director
