Terms & Conditions

These Terms and Conditions (“Terms”) govern the services provided by SYNQ Labs Inc. (“SYNQ”, “we”, “us”, or “our”), a software development agency incorporated in British Columbia, Canada, to the client (“you” or “Client”). By engaging us for services, you agree to these Terms.1. ServicesSYNQ provides custom software development, API integration, and SaaS platform development. Specific deliverables and timelines will be defined in a separate written agreement or statement of work (“SOW”).2. Engagement TermsProject Scope: Work will be based on mutually agreed specifications. Changes in scope may affect cost or timeline and must be agreed in writing.Work Hours & Communication: Unless otherwise stated, work is performed Monday–Friday during business hours (Pacific Time). Communication is typically handled via email, project management tools, or video calls.3. Fees & PaymentAll fees are specified in the invoice or SOW.Invoices are due within [typically 14 or 30] days unless otherwise agreed.Late payments may incur interest at 2% per month (24% annually).All amounts are in Canadian dollars (CAD), unless otherwise stated.4. Intellectual PropertyClient-Owned IP: All deliverables specifically created for you and paid for in full will be your property, unless otherwise agreed.Agency-Owned IP: Pre-existing code, tools, or frameworks developed by SYNQ prior to or outside the scope of your project remain our intellectual property, though we may license these to you as needed.5. ConfidentialityEach party agrees to maintain the confidentiality of proprietary information exchanged during the project. Confidentiality obligations survive termination of the engagement.6. Warranties & DisclaimersServices are provided “as-is” without warranties of any kind, unless expressly stated.SYNQ does not guarantee that deliverables will be error-free or fit for a particular purpose.You are responsible for testing, review, and final acceptance of the deliverables.7. Limitation of LiabilityTo the maximum extent permitted by law, SYNQ’s liability to you for any claim arising out of this engagement is limited to the amount paid by you for the specific services in question. We are not liable for any indirect, incidental, or consequential damages.8. TerminationEither party may terminate the engagement with 14 days’ written notice.On termination, you agree to pay for all work completed up to the date of termination.Certain provisions (e.g., IP, confidentiality, limitation of liability) survive termination.9. Governing LawThese Terms are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein. Any disputes will be resolved in the courts located in Vancouver, BC.10. GeneralThese Terms apply in addition to any signed agreement or SOW and will prevail in case of conflict unless specifically waived in writing.No agency, partnership, or joint venture is intended or created.You may not assign these Terms without our written consent.

If you have questions about these Terms, contact: SYNQ Labs Inc. Vancouver, BC, Canada

hello@synqlabs.io